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Terms and Conditions

Effective Date: 9/12/24

Welcome to Benhur Perfumes. By accessing or using our website, you agree to abide by these Terms and Conditions. Please read them carefully before using our services.

1. Introduction

These Terms and Conditions govern your use of the Benhur Perfumes website and services. By using this site, you acknowledge that you have read, understood, and agreed to be bound by these terms.

2. Website Access and Use

  • Eligibility: You must be at least 18 years old to use this website.
  • Account Registration: To access certain features, you may need to create an account. Ensure that your account information is accurate and up to date. You are responsible for maintaining the confidentiality of your login credentials.
  • Prohibited Use: You agree not to use our website for unlawful purposes, to distribute malware, or engage in activities that disrupt the operation of the site.

3. Orders and Payments

  • Product Availability: All products are subject to availability. We reserve the right to modify or discontinue any product without prior notice.
  • Pricing: Prices are displayed in AED and are subject to change without notice. Taxes and shipping costs will be calculated at checkout.
  • Payment Terms: Payments are processed securely through Razorpay. By completing your purchase, you agree to provide accurate payment information.

4. Shipping and Delivery

  • Shipping Policy: Orders are processed and shipped according to our [Shipping Policy]. Delivery times may vary based on your location and shipping method selected.
  • Delays and Issues: Benhur Perfumes is not liable for delays caused by external factors such as courier delays or customs processing.

5. No Returns or Refunds

  • Policy: All sales are final. We do not offer returns, refunds, or exchanges on any products once purchased.
  • Exceptions: If you receive a damaged or defective product, please contact us within 3 days of delivery. We will review the issue and provide a resolution at our discretion.

6. Intellectual Property

  • All content on this website, including logos, product descriptions, and images, is the intellectual property of Benhur Perfumes or its licensors. Unauthorized use of any content is strictly prohibited.

7. Limitation of Liability

  • Benhur Perfumes is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services.
  • We do not guarantee uninterrupted or error-free access to our website.

8. Privacy

Your use of this website is also governed by our [Privacy Policy], which outlines how we collect and process your data.

9. Third-Party Tools and Services

  • We use Odoo as the platform for website management, order processing, and customer relationship management. By using our website, you acknowledge and agree to Odoo's terms of service.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Disputes shall be resolved in the courts of Mumbai.

11. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of these changes.

12. Contact Us

For questions or concerns about these Terms and Conditions, please contact us:

Benhur Perfumes

Email: officialbenhur@gmail.com

Address: Kamal Mansion, Colaba, Mumbai, Maharashtra 400005, India